A contract is nothing more than a decision
that's reached through a series of minor agreements. The big yes
is the signed auction contract.
But how do you get it? By first getting a bunch of little
yeses. In the auction business, auctioneers often fail to
realize there is a period involved in getting each signed
contract. Not realizing that, auctioneers sometimes, many times
get overly anxious. They press too hard too soon. Good
auctioneers get a lot of information across to their sellers.
Here's how it's done.
"You'd like to do business with a professional auctioneer
wouldn't you?"
What can they say to that? "Oh, no I'd like to work with the
dumbest jerk in the area." Of course they wouldn't say that;
they'll agree they want to work with a professional auctioneer.
As they give you that minor yes, aren't they saying that you are
a professional and type they want to work with?
Here are some variations of that statement: "A reputation for
professionalism is important to you isn't it?" When you say
that, they aren't going to come back with, "If you have a fine
professional reputation, we're not interested". Here is an
important question I would like to have all auctioneers, whether
you are just starting out or are a seasoned auctioneer, work on
early when asking for the auction contract, "And you would also
like an auctioneer who knows the auction business, wouldn't
you?" If you have committed to being an auction professional you
should be certain to tell every client or potential client you
meet that it's true - that you are the most knowledgeable in the
market because you are a professional auctioneer.
Once you get several minor yeses, go for the signed contract.
"Mr. & Mrs. Seller, this is exciting. Based on what you've told
me, we can do business together. The things you want are all the
things we offer our clients."
Make a promise. If you've decided to become a professional in
auctioneering and to stick with it through good times and bad,
make a small but important promise to yourself. You have two
ears and one mouth. Promise that you'll remember to use them in
that proportion everytime you are making an auction
presentation. Do that and you'll double your auctions. Go a step
further and double your effectiveness again; ask the right
questions, and listen for the answers. By continuing on the path
of minor yeses, you'll find the right road to asking for the
auction contract secret.
Success to you and have a bunch of great auctions.