As auctioneers many times we are asked the
question, "Okay fine, but what are you going to do for me that
is different from those other auctioneers?" You people are
pretty much alike!If you're on an auction listing appointment
or just out doing some NDAP (Neighborhood Direct Approach
Prospecting) and you cannot differentiate yourself from your
competition, what will become an issue? Commission, of course.
If your auction prospect believes we all so the same thing, and
the results are the same, in the end, regardless of who they
hire, their only concern is how much commission will they pay.
If on the other hand, they can see the value of what you have to
offer, commission may not even come up. You just explain your
services and start writing up the contract. Always assume the
sale!
To further prove my point, try this comparison. If you were
buying a new car and the exact model was for sale at two
different dealers, same make same model, color, warranty, etc.
how would you decide which one to buy?
You would buy the one that you could get for the best price.
Now, if one model offered "special features" that the other did
not have and those features were important to you, would you
consider spending more for the upgraded model? Most of you
would. But why? Simple, because most people can see the added
value in spending just a few dollars more. Most generally, it
does not cost anymore to go first class. Think back to the last
time you purchased a car or truck. DId you spend a little more
than you had planned? Facts are that 90 percent of you said yes.
Now, get this. Studies have proved that only 10% of the people
make buying decisions based strictly on price. 90% of us base
our buying decisions on value. What am I getting for my money!
If you read this article remember, value is the perception of
value that your prospect sees.
Value is in the eyes of the beholder.
The best way to create value is to do the opposite of
everyone else. To set you apart, it's simple. Stop telling your
auction prospects what you are going to do for them and start
telling them what you've already done for others. Focus on your
track record. If you are a new auctioneer without any track
record, hook up with a good established auction company. Any one
of the instructors here at Continental Auction School will help
you. Now, when you are working for another auction company, you
are going to have to give up part of your commission when you
come up with a prospect, but so what? Sometimes half a loaf is a
lot. The auctioneer that makes the money is the auctioneer that
can sell and write auction contracts.
In other words, you need to be a salesman first and an
auctioneer second. Bid Callers are like airplane pilots; they
love to fly so much that they will do it free!
If you needed brain surgery, and required a brain surgeon,
you would not be as interested in what the doctor was going to
do, but more concerned how many successful operations the doctor
has already performed.
There are six things you need to communicate to your
prospects during your auction listing presentation to increase
their perception of value.
1. Carry a current list of people you have conducted auctions
for. You will be amazed at how many of your auctions your
prospect attended and did not know you were the auctioneer or
Auction Company.
2. Talk about what an auction can do for them, such as; a
quick sale, attract attention, freeze the market and most
importantly, create an urgency to buy, and all without limiting
prices.
3. When record setting prices are paid, you will see that
those values were established at auction. Talk about record
setting prices obtained at your auctions when selling other
similar goods, livestock, machinery and real estate. Compare
with what the implement dealers are asking and what real estate
sold for that had been listed for years. Point out that buyers
determine value, not sellers. Emphasize your salesmanship
ability when conducting the auction, both before and during the
auction.
4. Always a good idea is to put together a simple auction
budget and marketing program so your prospects know exactly what
you are going to do to advertise, market and promote their
auction. Pound the table on your skills and ability and
illustrate the effectiveness of your general and target
marketing programs on a local, regional or national basis.
5. If you are going to be a professional then you should look
like a professional and your fees should also be professional.
6. Always ask for the auction; remember if you don't ask you
don't get.
Success to you!